PRIVACY POLICY
Effective Date: 03 July 2025
At J.R. Heating And Cooling Systems Inc., your privacy is important to us. We are committed to protecting the personal information you share while using our services. This policy outlines how we handle your data. We proudly serve Hayward, Danville, and Union City, California, offering expert HVAC services for residential and commercial clients.
Information We Collect
When you contact us, we may collect basic information such as your name, phone number, email, and address. This information helps us communicate with you, schedule services, and respond to your questions. We only collect what’s necessary to fulfill your request. You are never required to provide personal information just to browse our website.
How We Use It
The information you provide is used strictly for business purposes. This includes scheduling appointments, sending service updates, providing quotes or invoices, and answering inquiries. We do not use your information for marketing unless you specifically request it. Most importantly, we do not sell, rent, or share your data with unrelated third parties.
Communication
We may contact you using the details you provide to confirm appointments, ask for feedback, or share updates about ongoing work. Communication may occur through phone calls, emails, or text messages. If at any time you wish to stop receiving follow-up communication, just let us know and we’ll promptly honor your preference.
Third-Party Links
Our website may include links to other services such as Google Maps or online review sites. These third-party websites operate independently and have their own privacy policies. We encourage you to review their terms if you visit them. We are not responsible for how they collect, use, or protect your personal information.
Data Security
We take the security of your information seriously. Reasonable measures are in place to prevent unauthorized access, whether through physical safeguards or limited internal access. Only authorized personnel can view your information, and only for the purpose of providing the services you requested. We do not store sensitive information unnecessarily.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our services or legal obligations. Any revisions will be posted on this page with a new effective date. By continuing to use our website or services, you agree to the current version of this policy. We recommend checking back periodically.
Contact Us
If you have any questions about our Privacy Policy or how we handle your information, we encourage you to reach out. We’re happy to clarify any concerns.